Frequently Asked Questions

Are your items authentic?

Yes. Every item we sell is carefully inspected before being listed for sale. We only sell products that we are confident are genuine and provide accurate descriptions and photographs wherever possible.

Are your items new or used?

We sell a mixture of brand new and pre-owned items. Every listing clearly states the condition of the product so you know exactly what to expect before purchasing.

Do you offer free UK shipping?

Yes. We offer free UK shipping on all orders.

How quickly will my order be dispatched?

We aim to dispatch all orders within 2 working days. Once your order has been dispatched, you'll receive tracking information where available.

Can I return my order?

Yes. We offer a 14-day returns policy. Items must be returned in the same condition they were received. Please visit our Returns & Refund Policy page for full details.

Can I request additional measurements or photographs?

Absolutely. If you require extra measurements, sizing advice or additional photographs before purchasing, please contact us and we'll be happy to help wherever possible.

Do you restock products?

As many of our products are one-off items, once they're sold they may not be available again. We regularly add new stock, so we recommend checking back often.

Which brands do you sell?

Our inventory regularly includes brands such as Nike, Adidas, New Balance, Dior, Loro Piana, Gucci, Stone Island, Palm Angels, Hugo Boss and many more.

How can I contact you?

The quickest way to get in touch is through our Contact Us page. We aim to respond to all enquiries as quickly as possible.